Privacy Policy
Era Suria Holiday Travel & Tours Sdn. Bhd is committed to protecting the privacy and security of
your personal information. We are registered under the Personal Data Protection Commissioner
pursuant to Section 15(1) of the Personal Data Protection Act 2020 (Act 709).
This Privacy Policy describes how we collect, use, and disclose information when you visit our
website and use our services. By accessing or using our site and services, you consent to the
practices described in this Privacy Policy.Â
Information We Collect:
Personal Information:
We may collect personal information such as your name, gender, date of birth, home address or correspondence address, contact details, and payment information when you make a reservation or inquire about our travel services, information for verification of identity, photos, videos, dietary requirements, and medical reports. We may also collect information on travel details such as flight information, check-in and check out dates, rooms required, pick-up and drop-off dates and times, personal details of all passengers.
Usage Information:
We automatically collect information about your usage of our site, including IP address, browser type, and device information. This information helps us improve our services and user experience.
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Cookies:
We use cookies and similar technologies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
Service Delivery:
We use your personal information to provide the travel services you request, including booking reservations, processing payments, and sending confirmation details.
Communication:
We may use your contact information to communicate with you about your reservations, respond to inquiries, and send promotional information about our services.
Analytics:
We use analytics tools to analyze trends, track user behavior, and improve our site’s performance and functionality.
Legal Compliance:
We may process your information to comply with legal obligations, such as tax requirements or responding to lawful requests from authorities.
Information Sharing:
Third-Party Service Providers:
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, and marketing partners.
Legal Requirements:
We may disclose your information when required by law or in response to a legal process.
Your Choices:
Opt-Out:
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Access and Correction:
You have the right to access and correct your personal information. Please contact us if you need assistance.
Security:
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet is entirely secure, so please take appropriate precautions.
Changes to This Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our site with the effective date.
Contact Us:
If you have questions about this Privacy Policy or our practices, please contact us at
Privacy Policy
Era Suria Holiday Travel & Tours Sdn. Bhd is committed to protecting the privacy and security of your personal information. We are registered under the Personal Data Protection Commissioner pursuant to Section 15(1) of the Personal Data Protection Act 2020 (Act 709).
This Privacy Policy describes how we collect, use, and disclose information when you visit our website and use our services. By accessing or using our site and services, you consent to the practices described in this Privacy Policy.
Information We Collect:
Personal Information:
We may collect personal information such as your name, gender, date of birth, home address or correspondence address, contact details, and payment information when you make a reservation or inquire about our travel services, information for verification of identity, photos, videos, dietary requirements, and medical reports. We may also collect information on travel details such as flight information, check-in and check out dates, rooms required, pick-up and drop-off dates and times, personal details of all passengers.
Usage Information:
We automatically collect information about your usage of our site, including IP address, browser type, and device information. This information helps us improve our services and user experience.
Â
Cookies:
We use cookies and similar technologies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
Service Delivery:
We use your personal information to provide the travel services you request, including booking reservations, processing payments, and sending confirmation details.
Communication:
We may use your contact information to communicate with you about your reservations, respond to inquiries, and send promotional information about our services.
Analytics:
We use analytics tools to analyze trends, track user behavior, and improve our site’s performance and functionality.
Legal Compliance:
We may process your information to comply with legal obligations, such as tax requirements or responding to lawful requests from authorities.
Information Sharing:
Third-Party Service Providers:
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, and marketing partners.
Legal Requirements:
We may disclose your information when required by law or in response to a legal process.
Your Choices:
Opt-Out:
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Access and Correction:
You have the right to access and correct your personal information. Please contact us if you need assistance.
Security:
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet is entirely secure, so please take appropriate precautions.
Changes to This Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our site with the effective date.
Contact Us:
If you have questions about this Privacy Policy or our practices, please contact us at